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17TH World Congress on Road Winter Service, Resilience and Decarbonisation - Proceedings of the Congress

Winter Service Session 04 - Human Resource Management in Winter Service

Tuesday, March 10 16:30 - 18:00
Chair: Nick Russell, Amey, United Kingdom
Room: Room 2

This session focused on the critical role of human resource management in ensuring effective and resilient winter service operations. Presentations came from the call for papers and explored international training programmes for supervisors and operators, practice-oriented digital learning opportunities, and the development of digital HRM platforms tailored to the winter service workforce. Additional contributions highlighted cyclical training models designed to strengthen supervision and professional development in road maintenance. Together, these insights emphasized how innovative HRM strategies and training approaches could enhance workforce competence, operational safety, and long-term sustainability in winter service delivery.

  1. Welcome and session introduction
  2. Presentations
  3. Questions and Answers
  4. Conclusion
  5. Organization

Welcome and session introduction

• Nick Russell, Amey, United Kingdom

Presentations

Questions and Answers

• Nick Russell, Amey, United Kingdom

Conclusion

• Nick Russell, Amey, United Kingdom

Organization

Session Organiser: Horst Hanke, Leader of the German Winter Service Committee, Germany
Session Secretary: [To be confirmed]